As you are most likely working with alcohol, you need to know how to handle situations when a customer has had too much to drink or when a customer who is under age wants to drink. As a cocktail waitress, you also need to have good memory skills. You not only need to remember each customer's drink order long enough to place it, but you need to remember who ordered what when you deliver the cocktails to avoid embarrassment. A good memory also helps you learn regular customers' names and faces.
As part of the job is carrying trays of beverages to customers through an often crowded area, you need to have balance, strength, and agility to work as a cocktail waitress. You want to avoid knocking over the tray you are carrying or spilling a drink on a customer. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
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Show that you're a dependable employee and demonstrate a conscientious attitude about work and respect for your co-workers and supervisors. Greet your customers in a pleasant and friendly manner. Restaurant and bar patrons will enjoy the bar's atmosphere when they feel at ease with the bar waitress.
Engage your customers in small talk and get to know your regular patrons so you can address them by name. Be able to adapt your communication style to each customer's personality and demeanor. If you work in a cosmopolitan or tourist area or in a bar that has a diverse, international customer base, improve your understanding of foreign languages and be able to speak, translate or interpret a few foreign language phrases.
Memorize your customers' favorite alcoholic and nonalcoholic drinks. Her work appears in "The Multi-Generational Workforce in the Health Care Industry," and she has been cited in numerous publications, including journals and textbooks that focus on human resources management practices.
Ruth resides in North Carolina and works from her office in the nation's capital, Washington, D. Ruth Mayhew. Share It. Material Moving References U. Copyright Leaf Group Ltd.
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